Frequently Asked Questions
Everything you need to know about our premium timepieces and services.
How can I ensure my Titan watch is authentic?
Every Titan watch purchased through our official store comes with a unique serial number and an authenticity certificate. You can verify your timepiece by registering it on our official global website.
What is the standard shipping timeframe for orders?
Domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping may take 7-14 business days depending on the destination and customs clearance.
Do Titan watches come with a warranty?
Yes, all our watches include a 2-year international warranty that covers manufacturing defects and movement issues. Please retain your digital invoice for warranty claims.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return the watch in its original, unworn condition with all packaging and tags intact for a full refund.
Are Titan watches water-resistant?
Most of our fashion and sports collections are water-resistant ranging from 3 ATM to 10 ATM. Please check the specific product description or the case back of your watch for the exact depth rating.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. Secure encryption ensures your transaction data is always protected.